章节大纲

  • Qs before learning:

    During communication, what do we listen to?

    • Activity One On-Class

    • Active listening test 文件
    • Vedio-Active Listening vs distraction 文件

    • What are the advantages of active listening?

      Improves relationships between people

      Results in making others good listeners as well

      Improves problem solving skills

      Increases job satisfaction

      Improves communication, trust, respect among team members

      Builds teamwork

      How do you think the active listening should be like?

    • How should we become an Active Listener?
    • five tips 文件
    • Listening Techniques 文件

    • Activity Two On-Class

    • Practice the active listening at the low level of anxious 文件

    • Activity Three--On Class Partner Work

      A is an engineer who discribe a new car style in the publish conference, B is an audience interested in the new car concept. C is a noter to note the techniques of B using as an active listener during the communication.

    • Model 3 文件

    • 1Object Two:Group Communication

    • Group Communication 文件

    • Activity Four--Off Class On Line

    • Self-directed Learning 讨论区

    • Team environment as a strategic force influncing communication

      Questions:

      1.What should we describe the "Team work"?

      2.What are the reasons that team work showing effective?

      3.What is the core element making the member of team work goes well?

      4.How to imrove the group communication during the team work?

    • Self-directed learning-team work 文件
    • The teamwork's advantage and disadvantage 讨论区