章节大纲

    • Learning Video

    • titleVideo-1  Based Questions:

      a. What is formal and informal communication?Give some examples.

      b.What are formal and informal channels?

      c.How does grapevine work? Is it effective?

    • Video-Formal and Informal Communication 文件
    • formal and informal communication 文件

    • Video-2  Flow of information within an organization

    • The Information Flow 文件

    • Deep Learning:

      1.What is horizontal communication?

      2.How does horizontal communication benefit the orgnization?

    • Horizontal communication 文件

    • Activity On-Class-Group work

      Analysing the figure of "Strategic Forces Influncing Business Communication"

      • Understanding the diversity challages influncing communication. It mations the country,culture,gender,age,language and so on.

      •  Knowing the technology influcing the communication.