主题 名称 描述
文件 Key Words
文件 Learning Objectives
Unit 1:Get to know Business Communication(1.5 period) 文件 The Introduction Vedio about BC
文件 The first glance of business communication
Unit 2 The First Tipical Business Communication--Job Interview(2 period) 文件 Job Interview
文件 Job Interview
文件 The toughest job Interview

The world toughest job!

文件 job interview example and suggestions
文件 job interview explaination
文件 job interview analysis
Unit 3 Establishing a Framework for Business Communication(4 periods) 文件 purpose of communication
文件 Purposes of Communication
文件 communication process modle
文件 Davis' communication process
Unit 4 The Information flow in Organizations (2 periods) 文件 Video-Formal and Informal Communication
文件 formal and informal communication
文件 The Information Flow
文件 Horizontal communication
Unit 5 Understanding the partner needs and nonverbal messages(4 periods) 文件 The Maslow Needs Modle
文件 ads-1
文件 ads-2
文件 ads-3
文件 ads-4
文件 The Johari Window
文件 The End Goal of Johari Window and some Tips
文件 nonverbal-communication
网页地址 Analyze the Nonverbal Communication
文件 非语言沟通之——表情篇
Unit 6 Active Listening and Group Communication(4 periods) 文件 Active listening test
文件 Vedio-Active Listening vs distraction
文件 five tips
文件 Listening Techniques
文件 Practice the active listening at the low level of anxious
文件 Model 3
文件 Group Communication
文件 Self-directed learning-team work
Unit 7 Communicating Electronically(4 period) 文件 How to write an effective email
文件 Announcement for International Forum on Sino-Foreign Joint Education
文件 How to send your email
文件 Case-study-EMC
网页地址 webpage-1
网页地址 webpage-2
网页地址 webpage-3
网页地址 webpage-4
文件 communication by phone
Unit 8 Delivering Good , Neutral and Bad news Messages(4 periods) 文件 Good news and Neutral News Delivery
文件 Good example of a routine claim
文件 Bad news delivery
文件 Examples of Bad News Delivery
文件 How to Deliver Bad and Good News to your Employees?
Unit 9 Effective Persuasion(2 periods) 文件 persuasion
Unit 10: Business Presentation(2 periods) 文件 business presentation
文件 case-2
文件 case-3
文件 case-4
文件 case-1
文件 vedio-1
文件 vedio-2
文件 Final test