Unit purpose

This unit is designed to enable learners to gain an understanding of different approaches to

managing an organisation in today’s dynamic and complex business environment. It will

introduce learners — whether intending to or working in an administrative, commercial or

management role — to current management theories and practice to enable them to use these

to evaluate organisational effectiveness.

Outcomes

On successful completion of the unit, the learner will be able to:

1. explain the importance of organisation structure and design in relation to its environment

2. analyse factors that influence workplace performance

3. analyse factors that influence managerial performance