Unit 1 An Introduction to Intercultural Communication/1
Text A Intercultural Communication/2
Text B The lmportance of Training Intercultural Communication Awareness/3
Text C The Era of Intercultural Communication/8
Text D Stereotypes: An Intercultural No-No/10
Text E Chinese and American Understandings on Friendship/12

Unit 2 Understanding Communication/16
Text A Components of Communication/17
Text B Features of Communication/18
Text C How Long Does lt Take to Say I'm Getting Married (I )/24

Unit 3 Verbal Communication (l)/28
Text A Cultural Differences on Lexical Level/29
Text B Translation and Cultures/35
Text C How to lmprove Verbal Communication/37

Unit 4 Verbal Communication (ll)/40
Text A Compliments in Chinese and American English ( I )/41
Text B Compliments in Chinese and American English(Щ)/43
Text C How to Address People?148
Text D Conversation and Culture/49

Unit 5 Nonverbal Communication ()/52
TextA Nonverbal Communication/53
Text B Making a Gesture/54
Text C Every Body's Talking/60
Text D Top 10 Non verbal Communication Tips/63

Unit 6 Nonverbal Communication(Щ)/67
Text A How Big ls Your Space Bubble/68
Text B Time Sense: Polychronicity and Monochronicity/69
Text C Eye Contact76

Unit 7 Cross-gender Communication/79
Text A Gender Differences in Communication/80
Text B Six Principles for Effective Cross-gender Communication /83
TextC Genderlssues/88
Text D Rapport-Talk and Report-Talk/91

Unit 8 Understanding Culture / 94
Text A What ls Culture? /95
Text B Features of Culture/101
Text C How Long Does lt Take to Say i'm Getting Married (I)/ 102

Unit 9 Cultural Diversity/ 106
Text A The Basic Unit of Society: The Individual or the Collective?/108
Text B Create an Asian Community of Shared Future Through Mutual Learning / 114
Text C Family Structure / 116
Text D Friendship of American Style/ 118

Unit 10 Cultural Influence on Perception/121
Text A Shakespeare in the Bush/122
Text B Generalizations and Stereotypes/ 129
Text C American Stereotypes of China/131

Unit 11 Culture Shock/ 135
Text A Culture Shock/ 136
Text B How to Survive Culture Shock/142
Text C Can You Survive Reverse Culture Shock?/143

Unit 12 Cultural Differences in Education/146
Text A Classroom Expectations/148
Text B 15 lmportant Cultural Differences in the Classroom/154
Text C Classroom Culture/157

Unit 13 Cultural Differences in Etiquette and Protocol/160
Text A International Gift-giving Etiquette /161
Text B Business Card Etiquette /166
Text C How Tipping Works/168

Unit 14 Cultural Differences in Business Negotiation / 171
Text A Cross-cultural Negotiation / 173
Text B How to Steer Clear of Pitfalls in Cross-cultural Negotiation /179
Text C The Top Ten Ways Culture Affects Negotiating Style / 181

Unit 15 Developing Intercultural Competence /187
Text A A Four-step Approach to Intercultural Communication Training/188
Text B Developing Intercultural Communication Competence/193
Text C Cultural Awareness/195